The AI Engine
The core shared AI engine
The AI engine powering all your customer communications. Train once, deploy everywhere. Industry-leading 77% automation rate with 95%+ accuracy. Multi-step actions that actually solve problems.
The AI Engine Capabilities
The AI engine behind everything
Train Once, Deploy Everywhere
Train your AI once and deploy it across Voice, Chat, Email, WhatsApp, Social, and Slack. One training session, unlimited channels.
77% Average Automation Rate
State-of-the-art AI performance. Market-leading automation rate that resolves the majority of customer inquiries automatically.
Multi-step Actions
Our AI takes multiple actions to solve complex problems. Not just answering questions—actually resolving issues through API calls and workflows.
95%+ Accuracy
Maintains over 95% accuracy in responses. High precision, low error rate, reliable answers customers can trust.
Most AI agents are chatbots with better marketing. They answer FAQs, follow scripts, break on edge cases.
Our AI is different. It understands context, learns from mistakes, takes actions. Built with observability and compliance from day one.
We're not selling magic. We're building reliable AI that actually works—the kind you'd trust with your customers.
AI you can actually understand
Most AI is a black box. Our AI shows you everything—every decision, every confidence score, every mistake. Observability at scale.
See why the AI made each decision. Full reasoning traces, confidence scores, and source citations for every response.
In Progress
In Progress
LiveComplete API access
Build custom integrations, automate workflows, and extend the AI with full API access. RESTful endpoints for every feature.
Chat Sessions
Create, manage, and monitor chat sessions across all channels
POST /chat-sessionsAI Phone Agents
Create and manage AI phone agents, make calls programmatically
POST /ai-phone-agentsEmail Automation
Send emails, manage custom domains, verify DNS settings
POST /emailsSend WhatsApp templates and messages via API
POST /whatsapp/templateAI Training
Create custom training, generate scenarios from chat history
POST /trainingOutbound Sequences
Create, manage, and execute outbound messaging sequences
POST /sequencesCustomer Insights
Get AI-powered insights, resolve and assign to teams
GET /insightsCSAT & Feedback
Track customer satisfaction scores and feedback
GET /csatWebhooks
Receive real-time events for all AI activities
POST /webhooksFrequently asked questions
Find answers to common questions about our AI.
Impacting the lives
of millions of users.
70%+ automation rates. All-time high satisfaction scores. 24/7 coverage in multiple languages.
Read Customer Stories
