AI customer support for
for SaaS & tech platforms
Your product is complex. Your users need help understanding features, fixing issues, and getting set up. Agent 5 handles onboarding, troubleshooting, and technical questions—so your team can focus on building product instead of answering the same questions.
Support users through complexity
Help customers succeed with your product—from onboarding to power user.
Onboard new users faster
New users ask: How do I set this up? Where do I start? What does this feature do? Agent 5 guides them through initial setup, explains key features, and gets them to their first success quickly.
Feature explanations and how-to questions
Users ask how features work, what options mean, and how to achieve specific outcomes. Agent 5 provides contextual help based on what they're trying to accomplish—not just pointing to docs.
Technical troubleshooting and bug reports
Something not working? Error messages? Agent 5 diagnoses common issues, provides fixes, and automatically logs bugs with reproduction steps for your engineering team.
Integration and API support
Developers ask about API endpoints, authentication, webhooks, and integration steps. Agent 5 provides code examples, troubleshoots connection issues, and explains technical concepts clearly.
Account and billing management
Upgrade plan? Update payment method? Need an invoice? Agent 5 handles account changes, billing questions, and subscription management—reducing churn from billing friction.
Proactive help at friction points
Agent 5 detects when users struggle (failed attempts, repeated actions, stuck workflows) and offers help before they ask. Catches users before they churn out of frustration.
Scale support without hiring
Your user base doubles. Your product gets more complex. Agent 5 scales with you—handling the volume increase and learning new features as you ship them.
Why tech companies choose Agent 5
Built for products where customer success requires deep product knowledge.
| What Matters for SaaS | Agent 5 | Traditional Support |
|---|---|---|
| Onboarding Time | Instant guided setup | Wait for support call |
| Technical Troubleshooting | Step-by-step diagnostics | Generic help articles |
| Feature Questions | Contextual answers | Search documentation |
| API Support | Code examples & debugging | Developer docs only |
| Bug Reports | Auto-logged with details | Manual form submission |
| Account Management | Instant updates & changes | Email back-and-forth |
| Churn Prevention | Proactive help at friction | Users give up |
| Cost per Ticket | $0.99 per resolution | $10-25 per ticket |
Questions from SaaS product teams
How Agent 5 helps complex products scale support.
Impacting the lives
of millions of users.
70%+ automation rates. All-time high satisfaction scores. 24/7 coverage in multiple languages.
Read Customer Stories
