Integrations

Open connects with your existing tools. Integrate ticketing systems, knowledge bases, CRMs, and more to power your AI agent.

Ticketing SystemsTraining SourcesCRM SystemsE-commerceIT & DevOpsAutomation & Other

Ticketing Systems

The AI agent solves tickets end-to-end alongside your team. Native integration means it works inside your existing system—no migration needed.

Zendesk

Zendesk

Full ticket management, macros, and agent handoff

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Intercom

Intercom

Inbox integration with conversation routing

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Freshdesk

Freshdesk

Ticket automation and SLA management

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HubSpot Service Hub

HubSpot Service Hub

Unified customer service with CRM context

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Salesforce Service Cloud

Salesforce Service Cloud

Enterprise-grade case management

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Twilio Flex

Twilio Flex

Programmable contact center integration

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Open Helpdesk

Open Helpdesk

Our native AI-first helpdesk solution

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Training Sources

Train the AI by connecting it to your knowledge bases and data sources. We support anything Airbyte connects to, plus web crawling.

Notion

Notion

Sync pages, databases, and workspaces

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Confluence

Confluence

Import spaces, pages, and documentation from Confluence

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Google Docs

Google Docs

Connect documents and shared drives from Google Workspace

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Zendesk Help Center

Sync articles and knowledge base content from Zendesk

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GitHub

GitHub

Sync README files, wikis, and documentation from repositories

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Slack

Slack

Learn from channel history, threads, and conversations

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Google Sheets

Import structured data from spreadsheets

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Airtable

Airtable

Connect bases and tables from Airtable

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MongoDB

MongoDB

Import document collections from MongoDB

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SharePoint

Sync enterprise document libraries from SharePoint

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Asana

Import project documentation and tasks from Asana

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Monday.com

Sync board data and documentation from Monday.com

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Snowflake

Snowflake

Connect your Snowflake data warehouse

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BigQuery

BigQuery

Sync your Google BigQuery data warehouse

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Intercom Articles

Import help center articles from Intercom

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Freshdesk KB

Freshdesk KB

Sync solution articles from Freshdesk

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HubSpot KB

HubSpot KB

Import knowledge base articles from HubSpot

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Coda

Sync docs and structured content from Coda

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Dropbox

Dropbox

Import documents and files from Dropbox

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OneDrive

Connect Microsoft OneDrive documents

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Web Crawler

Web Crawler

Train your AI agent on your public website — docs, help center, blog, marketing pages

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CRM Systems

Bi-directional sync and updates with your existing CRM. Keep customer data in sync automatically.

Salesforce CRM

Salesforce CRM

Read and update Salesforce contacts, accounts, opportunities, and cases live

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HubSpot CRM

HubSpot CRM

Read and update HubSpot contacts, deals, tickets, and properties live

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Pipedrive

Pipedrive

Sync Pipedrive deals, contacts, and activities with AI calls

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Zoho CRM

Zoho CRM

Sync Zoho CRM contacts, deals, and activities with AI calls

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OpenDental

OpenDental

Native OpenDental integration — book appointments, run eligibility, capture recall, all live during the call

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Dentrix

Dentrix

Native Dentrix integration — book in the live schedule, run eligibility, manage recalls.

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Eaglesoft

Eaglesoft

Native Eaglesoft integration — appointment booking, eligibility, recall management.

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ServiceTitan

ServiceTitan

Native ServiceTitan integration — book service calls in the live dispatch board, quote from the rate card, manage on-call escalation.

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Housecall Pro

Housecall Pro

Native Housecall Pro integration — book jobs in the live schedule, manage dispatch.

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Jobber

Jobber

Native Jobber integration — book jobs, manage estimates, run outbound campaigns.

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Front

Front

Front integration — AI handles inboxes, tags conversations, drafts replies.

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Help Scout

Help Scout

Help Scout integration — AI handles conversations, applies workflows, drafts replies.

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Kustomer

Kustomer

Kustomer integration — AI handles conversations, fills KObjects, runs workflows.

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Gorgias

Gorgias

Gorgias integration — AI handles e-commerce support tickets with Shopify context.

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E-commerce

Allow the AI agent to fetch, read, and update orders for customers in real-time.

Shopify

Shopify

Read orders, customers, and products live during AI calls and chats

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Stripe

Stripe

Send payment links, charge cards, and reconcile invoices on the call

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Square

Square

Square integration — appointments, payments, customers, and POS data.

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IT & DevOps

Connect your development and IT tools for seamless issue tracking and escalation.

Jira

Jira

Create, update, and read Jira issues from AI conversations

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Twilio

Twilio

Use your existing Twilio numbers, trunks, and voice infrastructure with Open's AI voice agent

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Microsoft Teams

Microsoft Teams

Microsoft Teams integration — AI escalations, alerts, and Teams Phone routing.

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Automation & Other

Connect to thousands of apps through automation platforms or build custom integrations.

Zapier

Zapier

Connect Open to 7,000+ apps via Zapier triggers and actions — when SIP and native APIs aren't enough

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Webhooks

Webhooks

Stream Open events to any URL — for custom integrations, internal automations, and observability

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REST API

REST API

Build any integration the native connectors don't cover with Open's full REST API

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Google Calendar

Google Calendar

Live read and write to Google Calendar — book, reschedule, and cancel during the call

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Microsoft 365 Calendar

Microsoft 365 Calendar

Live read and write to Outlook / Microsoft 365 Calendar — book, reschedule, and cancel during the call

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Calendly

Calendly

Use your existing Calendly event types as the AI's booking surface during calls

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WhatsApp Business

WhatsApp Business

AI agent on WhatsApp Business — same brain as your voice agent, native to the channel

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Acuity Scheduling

Acuity Scheduling

Acuity Scheduling integration — book appointments live during voice calls.

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Make

Make

Make integration — trigger Make scenarios from Open events, call Make webhooks.

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n8n

n8n

n8n integration — open-source automation triggered by Open events.

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Don't see your integration?

We're constantly adding new integrations. Let us know what you need, or build your own with our API.

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