Integrations

Open connects with your existing tools. Integrate ticketing systems, knowledge bases, CRMs, and more to power your AI agent.

Ticketing Systems

The AI agent solves tickets end-to-end alongside your team. Native integration means it works inside your existing system—no migration needed.

Zendesk

Zendesk

Full ticket management, macros, and agent handoff

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Intercom

Intercom

Inbox integration with conversation routing

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Freshdesk

Freshdesk

Ticket automation and SLA management

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HubSpot Service Hub

HubSpot Service Hub

Unified customer service with CRM context

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Salesforce Service Cloud

Salesforce Service Cloud

Enterprise-grade case management

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Twilio Flex

Twilio Flex

Programmable contact center integration

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Open Helpdesk

Open Helpdesk

Our native AI-first helpdesk solution

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Training Sources

Train the AI by connecting it to your knowledge bases and data sources. We support anything Airbyte connects to, plus web crawling.

Web Crawler

Automatically crawl and index your website

Notion

Notion

Sync pages, databases, and workspaces

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Confluence

Confluence

Import spaces and documentation

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Google Docs

Google Docs

Connect documents and shared drives

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Google Sheets

Google Sheets

Import structured data from spreadsheets

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Zendesk Help Center

Zendesk Help Center

Sync articles and knowledge base

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Intercom Articles

Intercom Articles

Import help center articles

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Freshdesk KB

Freshdesk KB

Sync solution articles

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Gitbook

Gitbook

Import documentation and guides

GitHub

GitHub

Sync README files and wikis

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Slack

Slack

Learn from channel history and threads

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Airtable

Airtable

Connect bases and tables

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Coda

Coda

Sync docs and structured content

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Dropbox

Dropbox

Import documents and files

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OneDrive

OneDrive

Connect Microsoft documents

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SharePoint

SharePoint

Sync enterprise document libraries

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Asana

Asana

Import project documentation

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Monday.com

Monday.com

Sync board data and docs

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HubSpot KB

HubSpot KB

Import knowledge base articles

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MongoDB

MongoDB

Import document collections

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Snowflake

Snowflake

Connect data warehouse

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BigQuery

BigQuery

Sync Google data warehouse

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CSV/Excel

CSV/Excel

Import spreadsheet data

REST API

Custom API integration

CRM Systems

Bi-directional sync and updates with your existing CRM. Keep customer data in sync automatically.

HubSpot CRM

HubSpot CRM

Full contact sync, deals, and activity logging

Salesforce

Salesforce

Enterprise CRM with case and account sync

Pipedrive

Pipedrive

(Beta)

Sales pipeline integration and contact sync

Zoho CRM

Zoho CRM

(Limited access)

Contact and deal synchronization

E-commerce

Allow the AI agent to fetch, read, and update orders for customers in real-time.

Shopify

Shopify

Full order management: view, update, cancel, and refund orders

IT & DevOps

Connect your development and IT tools for seamless issue tracking and escalation.

Jira

Jira

Create and track issues from support conversations

Automation & Other

Connect to thousands of apps through automation platforms or build custom integrations.

Zapier

Zapier

Managed integration with 5,000+ apps

Webhooks

Custom event-driven integrations

REST API

Build custom integrations with our API

Don't see your integration?

We're constantly adding new integrations. Let us know what you need, or build your own with our API.