Every customer touch,
one unified voice

Customer Insights analyzes every interaction across all channels and turns raw conversations into actionable insights. What your customers actually want, delivered to the right teams, automatically.

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Customer Insights Features

AI that understands what drives your support volume

Understands What Drives Support

The AI agent analyzes every conversation to identify what's actually driving support requests, feature requests, and bug reports. Not just counting—understanding root causes.

Smart Clustering

AI clusters similar issues together. 50 conversations about the same bug become one actionable cluster. See patterns, not individual tickets.

Auto-Generated Jira Tickets

Deep research agent generates complete Jira tickets for your team. Full context, customer impact analysis, affected user count, and priority level—all automated.

Team Competition & Gamification

Teams compete to resolve insights. Leaderboards track who's solving the most impactful customer problems. Turn insights into team motivation.

Customer feedback gets lost in tickets, emails, and chats. Scattered across channels, buried in threads.

Customer Insights captures every touch—Voice, Chat, Email, WhatsApp, Social, Slack—and turns raw conversations into clear, actionable insights that product teams can actually use.

Not dashboards full of numbers. Plain language insights about what customers actually want.

From conversations to Jira tickets

AI agent understands root causes, clusters similar issues, and generates complete Jira tickets with customer impact analysis.

AI agent understands what's actually driving your support volume. Not just symptoms—root causes. Is it a bug? Missing feature? Confusing UX? Poor documentation?