Outbound Sequencing
with AI at scale

Reach hundreds of thousands of customers with AI-personalized messages. WhatsApp, phone calls, SMS, and email—all in automated sequences that adapt to responses. Marketing, proactive support, or targeted outreach.

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MoneyGram
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TicketSwap
FareHarbor
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Sunday Natural
One Car Now
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IU Internationale Hochschule
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Why Open

Outbound Sequencing Capabilities

Personalized outreach at scale

AI WhatsApp Sequences

Send personalized WhatsApp messages to your contact list. Agent 5 crafts each message based on customer data.

AI Phone Call Campaigns

Agent 5 calls your contact list. Natural conversations, qualification, appointment setting—all automated.

SMS with AI Responses

Send SMS campaigns with AI that responds to replies. Two-way conversations, not just broadcasts.

AI Email Sequences

Multi-step email campaigns with AI personalization. Follow-ups, drip campaigns, and targeted outreach.

Mass marketing is impersonal. Manual outreach doesn't scale.

Outbound sequencing gives you both: the scale of automation with the personalization of one-on-one communication. Agent 5 crafts each message, adapts to responses, and manages relationships at scale.

Bulk outreach that doesn't feel bulk.

Reach thousands with AI personalization

Not mass messaging. Personalized outreach at scale. Each contact gets AI-crafted communication tailored to them.

Upload hundreds of thousands of contacts at once. CSV import, API integration, or sync from your CRM.

Mix WhatsApp, AI phone calls, SMS, and email in one sequence. Start with a call, follow up via email, remind via WhatsApp.

Agent 5 personalizes every message based on customer data. Not templates—actual personalized communication.

Sequences adapt based on responses. Positive reply? Move to sales. Negative? Remove from sequence. AI understands intent.

Build sequences programmatically via API or use the visual editor. Full programmatic control or no-code interface—your choice.

API & UI Access

Build sequences programmatically via API or use the visual editor. Complete control however you prefer.

Create Sequence

Create multi-step sequences with delays and filters

POST /sequences

Start Sequence

Activate sequence to begin reaching contacts

PUT /sequences/:id/start

Get Sequence

Retrieve sequence details and performance

GET /sequences/:id

Update Sequence

Modify steps, delays, and targeting

PATCH /sequences/:id

Cancel Sequence

Stop a running sequence immediately

PUT /sequences/:id/cancel

Add Contacts

Add contacts to continuous sequences

POST /sequences/continuous/contacts

Frequently asked questions

Find answers to common questions about Outbound Sequencing.

Hundreds of thousands. Upload contacts in bulk via CSV, API, or sync from your CRM.

WhatsApp, AI phone calls, SMS, and email. Mix and match channels in one sequence.

Yes. Agent 5 personalizes every message based on customer data, conversation history, and context. Not templates—actual personalized communication.

Yes. Sequences branch based on what customers say. Positive reply? Move to sales sequence. Negative? Remove from list. AI understands intent.

Yes. Full API access to create, start, update, and cancel sequences programmatically. Or use the visual editor.

Marketing campaigns, proactive customer support, appointment reminders, renewal outreach, lead nurturing, and highly targeted customer communication.