Channels
WhatsApp that feels human
Voice notes transcribed. Images understood.
Replies in 2 seconds — in your customer’s language.
Customer Stories
Hear it straight from the teams
running on Open
Why Open
WhatsApp AI Features
Meet customers where they already are
Hears Voice Notes, Types Back Instantly
Customers speak. AI transcribes, understands, and replies in text. Multi-language support included.
Sees Screenshots & Photos
Customer sends error screenshot? Product photo? Invoice? Agent 5 sees it, reads it, solves it.
Support on Their Favorite App
2 billion people use WhatsApp daily. Be available where your customers already spend their time.
Proactive Outreach That Converts
Send order updates, abandoned cart reminders, and personalized offers. 98% open rates on WhatsApp.
Never Lose Conversation Context
Full message history saved forever. Customer returns weeks later? AI remembers everything.
Human Takeovers Without Disruption
Agent jumps in mid-conversation? Customer stays in same chat. Zero friction, total continuity.
WhatsApp AI that connects to your existing support workflow seamlessly
Frequently asked questions
Find answers to common questions about WhatsApp support.