Channels
Your team's AI knowledge brain
@mention it in any channel — instant answers from your
wiki, docs and past tickets. No more “does anyone know…”.
Customer Stories
Hear it straight from the teams
running on Open
Why Open
Slack AI Features
Your team's AI-powered knowledge assistant
Just @mention for Instant Answers
@mention Agent 5 anywhere in Slack. Instant answers from your knowledge base, docs, and past conversations.
Private DMs for Sensitive Questions
Team members can ask confidential questions via direct message. No public channel needed.
Learns Your Company Knowledge
Agent 5 indexes your docs, past Slack conversations, and team knowledge. Gets smarter with every interaction.
Works in Every Channel & Thread
Invite Agent 5 to any public or private channel. Works in threads without cluttering the main conversation.
Automated Alerts & Updates
Schedule messages, set up triggers, broadcast announcements. All automated, zero manual work.
Every Team Member Gets an AI Assistant
Personal AI help for everyone on your team. No more waiting for responses or searching through docs.
Slack AI that amplifies your team's knowledge without disrupting their workflow
Frequently asked questions
Find answers to common questions about Slack integration.
Success Stories
Impacting the lives of millions of users.
70%+ automation rates. All-time high satisfaction scores. 24/7 coverage in multiple languages.
“Open lets us deliver instant, multilingual answers to millions of customers, 24/7 — at a consistency our team could never reach alone.”
- automation
- 70%
- customers
- 55M
- CSAT
- ATH
