70¢/ per resolution
Access the full Open platform with simple, pay-as-you-go pricing. No setup fees, monthly fees, or hidden fees.
per resolved ticket — volume discounts down to 40¢.
Refund Guarantee
Backed by our $2 million refund guarantee.
Pricing
Pricing built for support teams of every size.
Pay only for outcomes Open delivers. No setup fees, no per-seat fees, no per-message fees.
Learn more
Standard pricing
Standard pricing for every feature
One simple rate for outcomes Open delivers. The full platform — every channel, the helpdesk, telephony, outbound, workflows — is included.
AI Resolutions
The complete AI agent — one rate per fully resolved ticket.
- Resolves end-to-end across every channel — voice, chat, email, WhatsApp, social.
- Free if Open hands the ticket to a human agent.
- Volume discounts kick in automatically as you scale.
- No per-seat, per-message, or per-channel fees, ever.
Replaces
Fin by Intercom · Zendesk AI agents · Salesforce Einstein · HubSpot Breeze AI
Per resolved ticket
0 – 20,000 monthly resolutions. Drops automatically at higher tiers.
$0.70
per resolved ticket
Tier 2
20,001 – 50,000 monthly resolutions.
$0.60
per resolved ticket
Tier 3
50,001 – 100,000 monthly resolutions.
$0.50
per resolved ticket
Tier 4
100,001+ monthly resolutions.
$0.40
per resolved ticket
Everything else, included.
The full platform comes with the standard rate. Channels, the helpdesk, telephony, outbound, workflows, support — no add-ons, no upsells.
AI-first channels
Learn moreVoice, chat, email, WhatsApp & SMS, Slack, Teams, social — one agent, every surface.
Included
Carrier minutes at-cost (<$0.10 / resolution)
AI-native helpdesk
Learn moreAI-native ticketing — inbox, macros, SLAs, routing, reporting. Or bring your own.
Replaces Zendesk · Intercom · Freshdesk · Salesforce · HubSpot · Front
Included
Unlimited agent seats
AI Voice
Learn moreCloud telephony stack — local numbers in 100+ countries, recording, transcription, SIP trunking.
Replaces Aircall · Dialpad · RingCentral · Twilio Flex · Five9 · Genesys
Included
Carrier minutes at-cost
AI Outbound engine
Learn moreAI-personalized multi-channel sequences with bulk imports, response branching, and full API.
Replaces Intercom Series · HubSpot Sequences · Salesforce Marketing Cloud · Mailchimp · Brevo
Included
AI Agentic workflows
Learn moreVisual workflow builder, agent actions on every API, and 50+ pre-built playbooks.
Replaces Zapier · n8n · Workato · Tray.io · Make
Included
Knowledge management
Learn moreAuto-ingest docs and articles, surface gaps automatically, and learn from every resolved ticket. Customer Insights and VoC built in.
Replaces Guru · Notion · Confluence · Helpjuice · Stonly · Stella Connect
Included
Implementation & support
Learn moreNamed solutions engineer + AI trainer, 24/7 support, white-glove onboarding, $2M refund guarantee.
Included
FAQs
Pricing, plain English.
Common questions about pricing, billing, and how the guarantee fits in. Email [email protected] for anything that isn't here.
Customer Stories
