Cookie Policy
Last updated: August 22, 2026
This Cookie Policy explains which cookies and similar technologies OpenChat, Inc. ("Open," "we," "us") uses on www.open.cx, why we use them, and how you can control them. It supplements our Privacy Policy.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. We also use similar technologies such as tracking scripts and pixels; this policy refers to all of them as "cookies."
2. Your choices
In jurisdictions that require opt-in consent (the EEA, the United Kingdom, and Switzerland), we do not set any non-essential cookies until you accept them in the consent banner. You can reject all non-essential cookies with one click, or enable categories individually.
You can change or withdraw your choice at any time via "Cookie settings" in the page footer. Your choice is stored for 6 months, after which we ask again. We also honor the Global Privacy Control (GPC) browser signal: when it is enabled, marketing cookies stay off regardless of other settings.
3. Strictly necessary
These are needed for the site to work and remember your basic settings. They are always on and do not track you.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| ocx_consent | Open | 6 months | Stores your cookie consent choices. |
| NEXT_LOCALE | Open | 30 days | Remembers your language preference. |
| VISITOR_COUNTRY / VISITOR_REGION / FROM_ARABIC_COUNTRY | Open | 30 days | Approximate country (from your IP) used for localization and to apply the right consent rules for your jurisdiction. |
4. Analytics (only with your consent where required)
These help us understand how the site is used so we can improve it. This category includes session replay (a recording of how you interact with pages).
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Up to 2 years | Distinguishes visitors and sessions for usage statistics. |
| hubspotutk, __hstc, __hssc, __hssrc | HubSpot | Session to 6 months | Visitor analytics and, when you submit a form, attribution of your visit history to your contact record. |
| ph_* | PostHog (EU) | Up to 1 year | Product analytics, error tracking, and session replay. |
| (script identifiers) | DataBuddy | — | Aggregate site analytics. |
5. Marketing (only with your consent where required)
These support our advertising and help our marketing partners recognize visitors. In California-law terms, this category is what "Do Not Sell or Share My Personal Information" switches off.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
| _rdt_uuid | Reddit Ads | 3 months | Measures ad performance and enables retargeting. |
| unify_visitor_id, unify_session_id | Unify Intent | Up to 1 year | Identifies business visitors and buying intent. |
| (script identifiers) | RB2B | — | Identifies business visitors to our website. |
| (script identifiers) | Lemlist | — | Recognizes visitors arriving from our email campaigns. |
6. Browser controls
Most browsers let you block or delete cookies in their settings. Blocking strictly necessary cookies may break parts of the site (for example, your language preference).
7. Contact
Questions about this policy? Contact our Privacy Officer at [email protected].