Train your AI on Acuity Scheduling
Connect Acuity Scheduling (Squarespace Scheduling) so the AI uses your existing appointment types as the booking surface during voice calls. Working hours, custom forms, and post-booking automations all continue to fire.
Connect once, and Open automatically keeps your AI agent's knowledge up to date. When you update content in Acuity Scheduling, the changes sync automatically—no manual retraining required.
→syncs to→AI AgentWhat can be synced
Appointment types — List and present types per agent.
Bookings — Create, reschedule, cancel.
Calendars — Per-provider calendar routing.
Custom forms — Capture form data during the call.
Features
- •Existing appointment types — Uses your Acuity appointment types — no parallel scheduling system.
- •Working hours and limits — Acuity working hours, lead time, and limits respected.
- •Custom forms — AI captures custom-form fields during the conversation.
- •Multi-calendar — Multi-calendar Acuity accounts supported with provider routing.
Requirements
- •Acuity Scheduling subscription (Emerging or higher for API)
How to connect
- 1.In Acuity, generate an API user/key (Account → Integrations → API)
- 2.In Open, go to Settings → Integrations → Acuity and provide credentials
- 3.Map appointment types and calendars to Open agents
- 4.Test a booking
Good to know
- Squarespace Scheduling (rebrand) uses the same API
- Group classes and packages supported
Security: Open only requires read access to your Acuity Scheduling. We never write, modify, or delete your content. All data is encrypted in transit and at rest. GDPR compliant, working toward SOC 2 Type II.
Ready to connect Acuity Scheduling?
AI Training → Sources → Acuity Scheduling
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