Train your AI on HubSpot KB
Connect your HubSpot Knowledge Base to train your AI agent on your support articles. Open syncs all published articles with their content, categories, and metadata for comprehensive AI training.
Connect once, and Open automatically keeps your AI agent's knowledge up to date. When you update content in HubSpot KB, the changes sync automatically—no manual retraining required.
→syncs to→AI AgentWhat can be synced
Articles — Full article content including title, body, and metadata.
Categories — Knowledge base categories and organization.
Tags — Article tags for topic classification.
Features
- •Article Sync — Sync all published knowledge base articles with full content.
- •Category Organization — Maintain article categories and subcategories.
- •Rich Content — Preserve formatting, images, and embedded content references.
- •Automatic Updates — Changes in HubSpot sync automatically to your AI.
Requirements
- •HubSpot account with Knowledge Base feature
- •Private App with CMS read permissions
- •Published knowledge base articles
How to connect
- 1.Go to HubSpot Settings → Integrations → Private Apps
- 2.Create a new Private App with CMS read scope
- 3.Copy the Access Token
- 4.In Open, go to AI Training → Sources → Connect HubSpot KB
- 5.Enter your Access Token
- 6.Select which knowledge bases to sync
Good to know
- Requires HubSpot Service Hub Professional or Enterprise
- Only published articles are synced
- Article analytics not included in sync
- Multi-language articles sync as separate entries
Security: Open only requires read access to your HubSpot KB. We never write, modify, or delete your content. All data is encrypted in transit and at rest. GDPR compliant, working toward SOC 2 Type II.
Ready to connect HubSpot KB?
AI Training → Sources → HubSpot KB
Other training sources
