Train your AI on Calendly
Connect Calendly so the AI uses your existing event types (15-min intro, 30-min discovery, 60-min consult) as the booking surface during voice calls. Round-robin assignment, working hours, buffer rules, and post-booking automations all continue to work.
Connect once, and Open automatically keeps your AI agent's knowledge up to date. When you update content in Calendly, the changes sync automatically—no manual retraining required.
What can be synced
Event types — List and present available event types per agent.
Bookings — Create bookings via Calendly API on the right event type.
Hosts — Round-robin and assigned-host routing supported.
Cancellations — Reschedule and cancel via the same API.
Features
- •Existing event types — AI books on the event types you already configured — no parallel calendar to maintain.
- •Round-robin and assignment — Calendly's existing routing logic applies — round-robin, geo-based, account-owner — same rules as the form.
- •Working hours and buffers — AI respects your event-type working hours, minimum-notice, max-per-day, and buffer rules.
- •Post-booking workflows continue — Calendly Workflows (reminders, post-meeting follow-ups, CRM sync) trigger normally on AI-booked events.
Requirements
- •Calendly account (Standard, Teams, or Enterprise)
- •Personal access token or OAuth admin for org install
How to connect
- 1.In Calendly, generate a personal access token (or OAuth app for org install)
- 2.In Open, go to Settings → Integrations → Calendly and paste the token
- 3.Select which event types each agent can book
- 4.Configure assignment rules (round-robin honoured automatically)
- 5.Place a test call and verify the booking appears in Calendly
Good to know
- Calendly Workflows continue to fire on AI-booked events
- Round-robin counters update normally
- Free Calendly accounts work but lack some routing features
Security: Open only requires read access to your Calendly. We never write, modify, or delete your content. All data is encrypted in transit and at rest. GDPR compliant, working toward SOC 2 Type II.
Ready to connect Calendly?
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