How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

AI phone calls for payment collection

Overdue

AI Calls

Payment Resolved

This workflow makes automated phone calls for overdue payment reminders and collections. The AI calls customers with empathy and professionalism, explains the situation, offers payment options, and can process payments over the phone. It escalates to human agents only when needed.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Payment outcomes are logged into your billing system, CRM, or accounting software. Collections are handled with sensitivity while maintaining firmness. The AI adapts its approach based on customer history and payment patterns.

Key benefits

Improve collection rates without adding staff

Maintain customer relationships during collections

Reduce days sales outstanding (DSO)

Process payments 24/7

Escalate to humans only when necessary

Full compliance with collection regulations

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.