Automate Intercom custom fields fill up with AI

Customer
AI Extracts
Fields Filled

This workflow automatically extracts relevant information from customer conversations and populates Intercom custom attributes in real-time. The AI identifies key data points and updates user and company attributes automatically.

This workflow works natively within your existing ticketing system—whether you use Intercom. There's no need to migrate to a new platform or change your existing setup. Attribute data syncs directly into Intercom with full audit trails. The system integrates with your existing Intercom workflows and bots. The AI adapts to your specific Intercom data model and custom attribute definitions.

Key benefits

Eliminate manual data entry for agents
Ensure consistent attribute population
Reduce conversation handling time
Improve Intercom data quality
Full audit trail for compliance
Works with all Intercom custom attributes
Mo

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.

Frequently asked questions