Automate Open custom fields fill up with AI
Customer
AI Extracts
Fields Filled
This workflow automatically extracts relevant information from customer conversations and populates Open custom fields in real-time. The AI identifies key data points and fills fields automatically.
This workflow works natively within your existing ticketing system—whether you use Front. There's no need to migrate to a new platform or change your existing setup. Field data is logged directly into Open tickets. The system integrates natively with all Open features and workflows. The AI adapts to your specific Open configuration.
Key benefits
Eliminate manual data entry for agents
Ensure consistent field population
Reduce ticket handling time
Improve reporting accuracy
Full audit trail for compliance
Native Open integration
Frequently asked questions
Works with all major ticketing systems
