Automate phone calling from email with AI

This workflow detects when email conversations are going in circles or need urgent resolution, and automatically triggers a phone call. The AI analyzes email thread length, response delays, customer frustration signals, and issue complexity to determine when voice communication would resolve the issue faster. It schedules calls and prepares agents with email context.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Call triggers and scheduling are managed through your preferred tools—calendar invites, Slack notifications, or phone system integrations. Call outcomes are automatically logged back into email tickets. The system learns which situations benefit most from voice escalation.