How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

Detect expansion opportunity + account growth call

Usage Growth

AI Detects

Expansion Call

This workflow detects expansion opportunities within existing accounts and triggers growth conversations. The AI monitors usage approaching limits, team growth signals, feature requests for premium capabilities, and positive engagement patterns. When expansion signals are strong, it schedules calls with account managers armed with personalized expansion proposals.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Expansion opportunities and call outcomes are logged into your CRM and revenue operations tools. The AI calculates expansion revenue potential and prioritizes opportunities by value. Successful expansions trigger billing updates and onboarding workflows automatically.

Key benefits

Identify expansion opportunities automatically

Increase account revenue 2-5x

Strike while usage momentum is high

Personalized expansion offers per account

Reduce account manager workload

Track expansion win rates and optimize

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.