How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

Identify high-value lead + priority sales routing

Lead Inquiry

AI Scores

Priority Route

This workflow identifies high-value leads and routes them to your best sales reps instantly. The AI analyzes company domain, employee count, budget signals, urgency language, and technical sophistication to score lead quality. Enterprise prospects get priority routing to senior reps while small inquiries route to junior team members or automation.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Lead scores and routing decisions are logged into your CRM with complete conversation context. Sales reps receive Slack notifications for hot leads with AI-generated briefings. The system learns from closed-won deals to improve lead scoring accuracy continuously.

Key benefits

Never miss a high-value opportunity

Route enterprise leads to best closers

Full context for sales reps instantly

Close deals faster with smart routing

Improve lead-to-customer conversion

Optimize sales team capacity automatically

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.