How long does setup take?

Setup takes under 15 minutes. Simply connect your ticketing system, configure your quality criteria, and the AI starts reviewing conversations immediately.

What are the requirements?

You need an active account with one of the supported ticketing systems. No technical setup or API knowledge required—the integration is handled automatically.

Can I customize the evaluation criteria?

Yes. You can define custom quality criteria, compliance rules, and scoring weights through the agentic workflow builder. The AI adapts to your specific standards.

Is customer data secure?

Yes. All data is encrypted in transit and at rest. Conversations are processed securely and never stored beyond what's needed for analysis.

Automate cart recovery with AI

Abandoned

AI Follow-up

Convert

This workflow re-engages customers who abandoned their shopping carts with personalized follow-up messages. When a customer leaves items in their cart, the AI automatically triggers a sequence of outreach across email, SMS, or voice channels based on your preferences. The system personalizes each message based on cart contents, customer history, and previous purchase behavior.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Recovery campaigns and conversion data are sent to your preferred tools—Slack notifications for real-time alerts, CRM updates for attribution tracking, or Excel/CSV exports for campaign analytics. The agentic workflow adapts timing, messaging, and channel selection to maximize conversion rates based on customer behavior patterns.

Key benefits

Recover abandoned carts automatically

Personalized outreach across email, SMS, and voice

Optimal timing based on customer behavior

A/B test messaging and timing automatically

Track cart recovery attribution

Increase e-commerce revenue without manual work

Seeing is believing

Get a personalized demo with Mo and see this automation in action. We'll walk you through exactly how it works with your ticketing system, answer your questions, and show you the ROI within 15 minutes.