
Intermediate
Knowledge Architecture
Your AI is only as good as its data. Master the art of structuring your help center and documentation for optimal AI ingestion.
4 weeks
A well-structured knowledge base is the foundation of effective AI support. This course teaches you how to organize, structure, and optimize your documentation for AI consumption, ensuring accurate and helpful responses every time.
1. Documentation Best Practices
Structuring Your Knowledge Base
12:00Writing for AI Comprehension
14:30Metadata and Tagging Strategies
10:452. Optimization Techniques
Semantic Search Optimization
15:20Version Control for Docs
11:15Course details
4 weeks
Intermediate