Knowledge Architecture
Intermediate

Knowledge Architecture

Your AI is only as good as its data. Master the art of structuring your help center and documentation for optimal AI ingestion.

4 weeks

A well-structured knowledge base is the foundation of effective AI support. This course teaches you how to organize, structure, and optimize your documentation for AI consumption, ensuring accurate and helpful responses every time.

1. Documentation Best Practices

Structuring Your Knowledge Base
12:00
Writing for AI Comprehension
14:30
Metadata and Tagging Strategies
10:45

2. Optimization Techniques

Semantic Search Optimization
15:20
Version Control for Docs
11:15
Course details
4 weeks
Intermediate