Master AI for Customer Support
The best place on earth to learn AI for customer support.
Section 1
4 coursesStart Here
Essential foundations for AI-powered customer support
Section 2
4 coursesLevel Up
Advanced techniques and specialized skills
Section 3
1 coursesExpert Track
Master the cutting edge of AI support
Latest Lessons
Bite-sized knowledge to level up your skills quickly.
Setting up your first AI Agent
Getting Started • 12 min
Understanding Intent Classification
AI Concepts • 18 min
Connecting to Zendesk API
Integrations • 15 min
Optimizing Token Usage
Performance • 10 min
Designing Conversation Flows
Design • 22 min
Frequently Asked Questions
No fluff. Just straight answers.