درب ذكاءك الاصطناعي على WhatsApp Business
Connect WhatsApp Business via the official Cloud API or a BSP (Twilio, Vonage, Infobip, MessageBird) so the same AI brain that runs your voice agent also handles WhatsApp inbound. One knowledge base, one tool layer, one observability stack across both channels.
اتصل مرة واحدة، وأوبن يحدث معرفة النظام الذكي عندك تلقائياً. لما تحدث المحتوى في WhatsApp Business، التغييرات تتزامن تلقائياً - ما تحتاج إعادة تدريب يدوية.
→يتزامن مع→الوكيل الذكيوش يمكن مزامنته
Messages — Inbound and outbound text, media, voice notes.
Templates — Approved template messages used for notifications outside the 24-hour window.
Contacts — WhatsApp contacts synced to your CRM via phone match.
Status updates — Delivery, read receipts, opt-outs propagated to your CRM.
المميزات
- •Cloud API or BSP — Direct Meta Cloud API or via Twilio, Vonage, Infobip, MessageBird, 360dialog.
- •Template-message-aware — AI selects the right approved template for outbound notifications; freeform within the 24-hour window.
- •Same brain across channels — The same AI runtime handles voice and WhatsApp; consistent answers, consistent escalation, one inbox for human takeover.
- •Media-aware — Receives images, voice notes, PDFs, location pins; replies with rich messages where supported.
المتطلبات
- •WhatsApp Business Account (verified)
- •Phone number registered to the WABA
- •Approved message templates for outbound notifications
كيف تتصل
- 1.Register a WhatsApp Business Account via Meta Business Manager (or your BSP)
- 2.Verify your business and configure phone numbers
- 3.In Open, go to Settings → Integrations → WhatsApp Business
- 4.Provide the Cloud API access token or BSP credentials
- 5.Submit message templates for the outbound notifications you need
- 6.Verify inbound webhook by sending a test message
معلومات مهمة
- Direct Cloud API is the cheapest path; BSPs add value with provisioning, billing consolidation, and template review
- 24-hour conversation window applies to freeform replies; outside that window only approved templates can be sent
- Brazil, India, Mexico, Indonesia, South Africa, Nigeria are top WhatsApp-first markets
الأمان: أوبن يحتاج فقط صلاحية القراءة لـ WhatsApp Business عندك. أبداً ما نكتب، نعدل، أو نحذف محتواك. كل البيانات مشفرة أثناء النقل وفي التخزين. متوافق مع GDPR، ونعمل للحصول على SOC 2 Type II.
جاهز تربط WhatsApp Business؟
تدريب الذكاء الاصطناعي ← المصادر ← WhatsApp Business
مصادر تدريب أخرى
