Open Telephony
The AI phone system that does it all
Every feature of a modern business phone — calls, numbers, IVR, SMS, recording, analytics.
With an AI that actually picks up, resolves, and routes the call.
Open Telephony
Everything a modern phone system does — and an AI that handles the call.
Open Telephony has every feature you'd expect from a business phone platform, plus an AI receptionist that answers, resolves, and routes around the clock.
Why Open
The AI voice your phone system has been missing
Natural conversations, in any language, on every line — powered by Agent 5.
International Numbers
Local phone numbers in 100+ countries. No international fees for your customers, no porting for you.
Custom Voices and Voice Cloning
Clone your brand voice or build a custom one. Your AI sounds exactly the way you want it to.
High Concurrency
Handle up to 500 calls at once. No busy signals, no hold music, instant scaling at your busiest hour.
Multi-lingual Support
Speak to every caller in their language, with native pronunciation across 6+ languages.
SIP Trunking and API First
Connect via SIP trunking or API. Works with any phone system, or build fully custom call workflows.
Complete feature set
Every feature, in one phone system.
The complete checklist — everything you'd find across the best business phone tools, unified under one AI-native platform.
Calling
- Inbound & outbound voice
- Call recording
- Call forwarding & transfer
- Warm transfer with context
- IVR / auto-attendant
- Visual call-flow builder
- Ring groups & skills-based routing
- Business-hours & holiday rules
- High concurrency — 500+ simultaneous calls
Numbers
- Local numbers in 100+ countries
- Toll-free numbers
- Vanity numbers
- Shared team numbers
- Bring your own number (no porting)
- SIP trunking & API-first provisioning
AI
- 24/7 AI receptionist
- Autonomous resolution of routine calls
- Live transcription
- Sentiment & topic analysis
- Suggested responses for agents
- Real-time manager coaching
- Post-call summaries
- Automated follow-ups
- Custom & cloned voices
- Multi-lingual conversations
Messaging & inbox
- Two-way SMS / business texting
- Voicemail
- Voicemail transcription
- Unified inbox for calls, texts & contacts
- Shared conversation history
Collaboration
- Tasks created from conversations
- Notes & @mentions on calls
- Real-time notifications
- Shared team inboxes
- Manager visibility & live coaching
Analytics, integrations & security
- Real-time analytics dashboard
- Per-agent & per-team metrics
- Native CRM & helpdesk sync
- 100+ app integrations
- REST API & MCP server
- SOC 2 · GDPR · HIPAA compliant
Customer Stories
Hear it straight from the teams
running on Open
Frequently asked questions
Everything you need to know about Open Telephony.
Success Stories
نأثر في حياة ملايين المستخدمين.
معدلات أتمتة فوق الـ٧٠٪. أعلى درجات رضا. تغطية ٢٤/٧ بعدة لغات.
“Open answers the majority of accounting questions across every channel — our customers get help the moment they ask.”
- أتمتة
- 77%
- شركة
- 25K+
- channels
- 4
