أتمتة المتابعة مع العميل باستخدام المكالمات الصوتية بالذكاء الاصطناعي

This workflow automatically triggers voice call follow-ups when tickets require personal attention. The AI analyzes ticket content, customer sentiment, and urgency to determine when a phone call would resolve the issue faster than text-based communication. It schedules calls at optimal times and prepares agents with full context.

This workflow works natively within your existing ticketing system—whether you use HubSpot, Intercom, Zendesk, Salesforce, Freshdesk, Twilio Flex, or Front. There's no need to migrate to a new platform or change your existing setup. Call scheduling and outcomes are sent to your preferred tools—calendar invites, Slack notifications, or CRM task creation. The agentic workflow integrates with your phone system and automatically logs call summaries back into tickets.