Cloud PBX
Open for Grasshopper
Forward a Grasshopper extension or after-hours rule to Open and the AI picks up — Grasshopper keeps owning the rest of your phone system.
- وقت الإعداد
- Under 10 minutes
- المصادقة
- PSTN forward
- الاتجاهات
- Inbound · Call transfer
- التسعير
- مشمول مع Open
٠١ — نظرة عامة
Can I add an AI phone agent to Grasshopper?
Yes — via extension or main-number forwarding to a number Open provides. Grasshopper keeps owning your numbers, greetings, and team routing; AI takes the calls you opt-in to.
Grasshopper is a virtual phone system — it sits in front of your existing carriers as an auto-attendant + forwarding layer for small businesses. There's no SIP exposure for third parties. The integration pattern is forwarding: a specific extension, a main-number rule, or an after-hours setting forwards to an external phone number that Open answers.
Practically, you provision an Open inbound number, then add it as the forwarding destination on the extension you want AI'd. Grasshopper passes the original caller's number through so the AI knows who it's talking to. Your other extensions, greetings, and team routing keep working as before.
What the AI does on the call: it greets, listens, reasons over your knowledge base and connected tools (CRM, calendar, payments), and acts. When the AI needs a human, it warm-transfers back to a Grasshopper extension via PSTN bridge with the live transcript attached as a follow-up email.
Billing stays predictable. Grasshopper keeps billing your plan flat. Open charges per resolved conversation.
وش يبقى نفسه على Grasshopper
Grasshopper numbers and greetings
Toll-free, local, vanity numbers stay on Grasshopper.
Extensions and team routing
Existing extensions and forwarding rules keep working.
Voicemail and transcription
Grasshopper's mailbox and transcription continue for legs Grasshopper answered.
Reporting
Call history in Grasshopper continues unchanged.
وش الجديد مع Open
A forwarding destination
Specific extensions forward to an Open-provided number.
AI handles those legs
Open answers the forwarded leg and runs the conversation.
Transfers come back via PSTN
AI bridges to a Grasshopper extension or your direct line.
Pricing model
Open per resolved conversation.
٠٢ — ليش يشتغل
تجربة Grasshopper الأصلية
Works with Grasshopper's virtual model
No SIP needed — uses Grasshopper's own extension forwarding.
Per-extension opt-in
Pick exactly which extensions get AI.
Set up by lunch
10-minute integration — no admin tickets, no SBC pairing.
Warm transfer back to your team
AI escalations come back into Grasshopper as regular inbound calls.
٠٣ — دليل الإعداد
وصّل Grasshopper في Under 10 minutes
خطّين — واحد وارد وواحد صادر. الاثنين تضبطهم من Settings → SIP في لوحة تحكم Open.
- 1
Open Settings → Phone Numbers
Provision or attach an inbound number Open will own.
- 2
Pick the Grasshopper extension
Decide which extension or main-number rule should forward to AI.
- 3
Add Open's number as a forwarding destination
In Grasshopper: Extensions → choose extension → Call Forwarding → Forward to External Number → enter Open's inbound number.
- 4
Pass the caller-ID through
Enable Grasshopper caller-ID passthrough so Open sees the real caller.
- 5
Assign the number to an AI agent
In Open: Channels → Phone → Agents → assign the inbound number.
- 6
Place a test call
Dial the Grasshopper number, hit the AI extension, and confirm Open picks up.
٠٤ — الإعدادات
Settings → SIP، بلمحة
خط وارد حقيقي لـ Grasshopper يطلع تقريباً كذا. حقك يتولّد لما تفتح Settings → SIP.
Forwarding rule · Grasshopper
عيّنة
- Inbound (Open)
- +1 (212) 555-0199Open-owned
- Grasshopper target
- Extension / Main number rule
- Forward to
- +1 (212) 555-0199
- Pass caller-ID
- Yes
- Plan
- Solo / Partner / Small Business
٠٥ — الأمان
مشفّر، مدقّق، قابل للاسترجاع
SIP فوق TLS للإشارات، و SRTP للوسائط. كل مكالمة تتسجل مع تتبّع كامل للاستنتاج. SOC 2 Type II، متوافق مع GDPR، وجاهز لـ HIPAA و PCI. مدعوم بـ ضمان استرجاع ٢ مليون دولار من Open.
٠٦ — الأسئلة الشائعة
